A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity.
Right of revocation
You have the right to withdraw from this contract within seven days without giving any reason. The withdrawal period shall be seven days from the date on which you or a third party other than the carrier designated by you took possession of the goods. In order to exercise your right of cancellation, you must inform us (Frollein von Sofa, Brückleinsweg 13, 97737 Gemünden, Germany, e-mail address: hello@frolleinvonsofa.com) of your decision to cancel this contract by means of a clear declaration. In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this agreement for all payments we have received from you, excluding delivery charges. For this refund we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the Goods back or until you have proved that you have returned the Goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case within seven days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of seven days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is attributable to handling of the goods which is not necessary for testing their condition, properties and functionality.
Exclusion or premature expiry of the right of revocation
The right of revocation does not apply to the following contracts
The supply of goods which are not prefabricated and the manufacture of which is determined by an individual choice or destination made by the consumer or which are clearly tailored to the personal needs of the consumer.
The revocation right is not available for products on sale.