FAQ’s

I fell in love with a hat, but it’s sold…Can you make one for me?

My hats and hair accessories are all one of a kind and affectionately crafted by hand on my sofa.

Some of the materials, like velvet- and silk-flowers or antique hat veils are well-preserved vintage-originals.  Just a few of my accessories can be duplicated on personal request.

Do you ship internationally ?

Of course I do ! I send all my packages as a registered letter via Deutsche Post, which means, we have a tracking number to find out where your order is, in case it takes longer as expected. Usually it takes 8 to 21 days to reach its destination. International shipping cost : 7 Euros

How do I attach the hats to my head ?

My headwear will attach with a transparent comb or/and a hat elastic or a headband. You can further secure with bobby pins if necessary.

Another great trick is to tie a small amount of hair back with an elastic so that the comb has a solid base to grip into.

If you have really short or fine hair, I will attach an additional  hat elastic or a thin metal headband matching your hair colour.

 

Do you lend items out to stylists/photographers/models?

I am open to lend my hats out to stylists and photographers for editorial images.

I am interested in collaborating with well established and professional artist or bloggers. I am particular about who I collaborate with and I have certain conditions due to the many issues I have had in the past.

Conditions of borrowing :

I expect to be credited wherever the images are published.

Please treat my hats and hair accessories with respect and return them undamaged within an agreed time frame.

 

Do You Accept Major Credit Cards?

I accept Mastercard and Visa Credit and Debit cards, PayPal and bank transfer.

If you are ordering a bespoke commission I require a 50% deposit to get started with the final 50% due before shipping.